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Professional certification for owners and managers of rental housing

Final Quiz

Let’s see how well you understood the course. To pass, you need a score of 80% or above. You may repeat the quiz up to three times.

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Question 1 of 25

1. Question

Harry is a landlord. Harry’s son wants to live in one of his rental units. Which of these notices is/are the most appropriate for Harry to request his tenant vacate the rental unit so Harry’s son can live there?

1 month notice on a month to month lease

3 month notice on year to year lease and month to month lease

2 month notice

Landlord and tenant enter into an agreement to terminate the lease

Landlord applies for a dispute resolution hearing with Residential Tenancies to have an agreement adjudicated

Correct

Incorrect
Question 2 of 25

2. Question

Which of the following is the BEST definition of the term “liquidated damages”?

A pre-agreed upon amount that helps to cover the unexpected costs incurred when a tenant breaks a fixed term tenancy.

The unexpected costs incurred when a tenant vacates a rental property with notice.

The money earned when a rental unit is sold.

The costs incurred when a tenant damages a rental property.

Correct

Incorrect
Question 3 of 25

3. Question

What is the process for a landlord to collect a Pet Deposit?

A landlord must have a pet policy to collect a pet deposit

A landlord must complete a Residential Tenancies Pet deposit Form

A landlord can charge one month’s rent for a pet deposit

A landlord can charge a pet fee instead of a pet deposit

A landlord cannot charge a pet deposit in Nova Scotia

Correct

Incorrect
Question 4 of 25

4. Question

What form should a landlord use if a tenant refuses to schedule a condition inspection at the end of a tenancy?

One Month Notice to End Tenancy

No form is required

Notice of Final Opportunity to Schedule a Condition Inspection

Notice to Schedule a Condition Inspection

Landlord's Application for Dispute Resolution

24 Hour Notice to Enter premises, advising the reason for entering is to perform a Condition Inspection

Correct

Incorrect
Question 5 of 25

5. Question

A tenant has left the rental unit in spotless condition and the landlord has no deductions they wish to make from the deposit. What is the deadline for the landlord to return the security deposit?

10 days from whichever comes later, either the last day of tenancy or the date the forwarding address is provided.

15 days from whichever comes later, either the last day of tenancy or the date the forwarding address is provided.

7 days from whichever comes later, either the last day of tenancy or the date the forwarding address is provided.

1 month from the date the tenant provides a forwarding address or ends the tenancy.

Correct

Incorrect
Question 6 of 25

6. Question

Sue is moving to another province and would like to end her fixed term tenancy. Lee, the landlord, understands Sue’s situation and does not mind that she will need to leave early; he wants to end the tenancy amicably. Which is the BEST form that Sue and Lee can use to do so?

Notice to End Tenancy form

Abrupt Termination of Tenancy form

Landlord Mutual Agreement to End Tenancy letter

End of Fixed Term Tenancy form

Correct

Incorrect
Question 7 of 25

7. Question

Which of the following is NOT an acceptable method of service? Select all that apply.

Guaranteed delivery mail

Delivering a notice to any adult in the unit

Using a courier service

Sending the tenant a text message

Emailing a tenant

Putting a notice under a tenant’s door

Correct

Incorrect
Question 8 of 25

8. Question

Andrea sells her 2-unit property and the new owner wants to take possession of the unit, but the new owner will have to wait until the tenant’s original lease is ended before they can move in. Is this ‘True’ or ‘False’?

True

False – Andrea can serve the current tenant a Form DR2: Notice to Quit Purchaser to Occupy Residential Premises—Sale of Residential Premises.

Correct

Incorrect
Question 9 of 25

9. Question

A landlord would like to withhold some of a tenant’s security deposit to pay for damages to the rental unit; however, the tenant is refusing to sign off on any deductions being made. What procedure should the landlord follow?

Complete a Residential Tenancies Security Claim form and submit to residential tenancies within 10 days of the end of the lease. File Form J when unpaid rent and damages exceed the security deposit amount.

File an application in the Supreme Court of Nova Scotia against the tenant for damages.

Sue the tenant for damages.

Call the tenant multiple times a day until the tenant agrees to sign the form allowing the landlord to retain the deposit.

Correct

Incorrect
Question 10 of 25

10. Question

A rent increase should not be issued unless (choose all that apply):

Advisement

Nova Scotia’s rental market is currently operating under a 2% rent cap until December 31, 2023. Landlords can only raise rent 2% during this period.
The I Rent It Right course reflects operating under normal market regulations in which a rent cap does not exist.

The tenant has been notified four months before the lease’s anniversary date

The tenant is notified in advance

The notice of the increase has been delivered in accordance with RTA Service of Documents

The notice of rental increase has been delivered to a teenager or child

Correct

Incorrect
Question 11 of 25

11. Question

A landlord decided to do a Rental Unit Condition report with his new tenant. The landlord was late for a meeting and decided to rush through the condition inspection, writing very few notes and leaving out an entire section of the rental unit during the inspection. This could lead to:

The landlord being unable to claim for damages caused by the tenant to the areas of the rental unit that were not properly documented on the Rental Unit Condition report.

The tenant being able to sue the landlord for damage.

The tenant being able to make a claim against the landlord for improper reporting.

The landlord being unable to retain all or part of the tenant’s deposit against damages incurred by the tenant.

Correct

Incorrect
Question 12 of 25

12. Question

A landlord has been unable to directly serve a notice to one of her tenants. She decides to send the notice by registered mail. After what time would the notice be considered served?

3 days later (not including the mailing date) after the mailing date

after 7 days (mailing date included)

After 5 days (mailing date included)

5 days later (not including the mailing date)

Correct

Incorrect
Question 13 of 25

13. Question

A landlord has several applications on file for a rental unit. What should he do with these applications according to the Personal Information Protection of Electronic Documents Act (PIPEDA)?

Throw away all applications immediately.

Cross-shred all applications as soon as possible.

Retain all applications for at least 1 year from the date each application was made, then either cross-shred the applications or have a reputable document disposal company destroy them.

Retain all applications for at least 1 year from the date each application was made, then recycle the applications.

Correct

Incorrect
Question 14 of 25

14. Question

A landlord was in a rush when completing the move-out condition inspection with her last tenant. She realizes afterwards that she missed some damage under the sink, and on a few marks of the cabinets. She and the tenant both signed off on the unit as in good condition. What can the landlord do now?

Serve a Notice of Final Opportunity to Schedule a Condition Inspection to redo the move out inspection.

Ask the tenant if he would mind paying for the damages and if he would sign his agreement to doing this.

Simply deduct the estimated costs from the security deposit and inform the tenant afterwards.

Serve a notice to the tenant about the missed damages.

Correct

Incorrect
Question 15 of 25

15. Question

A landlord in Nova Scotia asks for first and last month rent from the tenant. Is this allowable?

No, deposits can be no more than half a month’s rent.

No, deposits can be no more than one month’s rent.

Yes, the amount of a deposit is up to the landlord.

Yes, first month and last month’s rent is standard in Nova Scotia.

Correct

Incorrect
Question 16 of 25

16. Question

A proper notice of entry should include (select all that apply).

A reasonable purpose for entry

Date of requested entry

Time of requested entry (daylight hours)

Who will be entering

Correct

Incorrect
Question 17 of 25

17. Question

A landlord is deciding between two applicants. The only thing that differentiates them is that one of the applicants is 21 years old and the other 48. Which of the following statements is TRUE?

The younger applicant is more likely to move more frequently, so go with the older tenant!

The older applicant will most likely be more responsible, go with the older applicant!

The older applicant may be on a fixed income and have problems with rent in the future, go with the younger person!

You cannot choose a tenant based on age unless they are under 18 or you have a 55+ building

An applicant can only be chosen based on Credit, Employee, and Landlord checks and their ability to pay rent

Correct

Incorrect
Question 18 of 25

18. Question

In which of these situations on a year to year lease can a 15 day notice be served? Select all that apply.

The tenant has had 3 or more late payments within a 9-month period.

The tenant is continually disturbing other tenants.

A government agency ordered the unit to be vacated.

The tenant is 15 days late in paying rent.

The landlord intends to reside in the unit.

Correct

Incorrect
Question 19 of 25

19. Question

A tenant wants his friend to rent his apartment from him while he is abroad on a 3-month work assignment. The work assignment ends before the tenant’s fixed term ends. The tenant will continue to pay the landlord while his friend pays him for the period he is away. This situation is considered a/an…

Assignment

Sublet

Regular rental agreement

Vacation rental

Correct

Incorrect
Question 20 of 25

20. Question

Which of the following must landlords in Nova Scotia comply with? Select all that apply.

Nova Scotia Residential Tenancy Act

Tenants Compensation Act

Personal Information Protection of Electronic Documents Act

The Nova Scotia Human Rights Act

Municipal bylaws

Provincial Building and Fire Codes

Correct

Incorrect
Question 21 of 25

21. Question

A landlord has two applicants that are identical, except that one is self-employed for 5 years and the other has worked for a company for 1 year. Which of the following statements is TRUE?

Self-employed tenants are higher risk, choose the employee.

Being self-employed takes discipline and responsibility, choose the self-employed applicant.

Choose the applicant with 5 years in the same work (self-employed), over the other applicant with only 1 year.

You cannot use the tenant's legal source of income as a criteria for selection.

Correct

Incorrect
Question 22 of 25

22. Question

What annual percentage rent increase is allowed under the RTA?

Advisement

Nova Scotia’s rental market is currently operating under a 2% rent cap until December 31, 2023. Landlords can only raise rent 2% during this period.
The I Rent It Right course reflects operating under normal market regulations in which a rent cap does not exist.

Rent increases are set by the RTA

Increases cannot be more the Consumer Price Index

Tenants can negotiate rental increases

There is no guideline to how much a landlord can increase rent

Correct

Incorrect
Question 23 of 25

23. Question

A landlord has served a 15-day notice to end tenancy for unpaid rent and the tenant has not paid in the first 15 days or disputed the notice. Which form should the landlord use if she would like the issue to be resolved quickly?

Either a Residential Tenancies Application to Director Form J or K

Landlord’s Application for Dispute Resolution

Notice of Final Opportunity to Schedule a Condition Inspection

Notice of Hearing

Correct

Incorrect
Question 24 of 25

24. Question

An applicant asks if it would be possible to install a handrail in the bathroom since she has a physical disability that makes getting onto the toilet challenging. This issue falls under which of these landlord responsibilities:

Duty to Accommodate

Maintenance Contracts

None, this would be a tenant responsibility

Tenant Selection

Correct

Incorrect
Question 25 of 25

25. Question

If a tenant has abandoned personal property, what are some of the things a landlord must do before disposing of it? Select all that apply.

Make an inventory of items

Store items securely for 30 days if the abandoned property meets the Act’s required criteria to store

Hold a garage sale the day after the tenant vacates to ensure your next tenant can move in on time

Dispose of the property if the cost of inventorying, storing, and selling the property would be more than the proceeds of the sale

Place a notice in a local publication at least 30 days before disposing of the property

Correct

Incorrect

Course Navigator

Selecting the Right Tenant

Jill’s Dilemma – Friends?
Tenant Application
Checking References
Checking Credit Ratings
The Personal Information Protection and Electronic Documents Act (PIPEDA)
Human Rights Act
The Selection Process
Cora’s Explanation
Advising Jill
Jill’s Got More Questions!

Beginning a Tenancy

Jill’s Dilemma – Starting things out right
Lease Agreements
Deposits
Move-In Inspection Report
Cora’s Explanation
Advising Jill
Jill’s Further Questions

During a Tenancy

Jill’s Dilemma – Will you please let me in?
Serving Notices
Notice of Entry
Rent Increases
Sublet/Assign
Cora’s Explanation
Advising Jill
Jill’s further questions

How a Tenancy Ends

Jill’s Dilemma – Farewell, Michael!
Fixed Terms
Tenant’s Notice
Landlord’s Notice
Abandonment
Cora’s Explanation
Jill’s Got This
Jill’s further questions

Jill’s Dilemma – Walking Down Memory Lane
Move-Out Condition Inspections
Deposits
Dispute Resolutions
Cora’s Explanation
Advising Jill
Jill’s further questions

Summary

Summary and Closing

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